ABSTRACT
E-health is an application that focuses on community services that offer services in the health sector. Since the Covid-19 pandemic, e-health applications have experienced an increase in users. The objective of this study was to determine what factors influenced the level of acceptability of e-health applications. The findings of this study indicated the most important aspects, such as the application's success rate and improved e-health application performance. Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) was the research model used. The online questionnaires in the form of survey were distributed and addressed for the e-health application users in Jakarta, Indonesia. PLS-SEM was used for analyzing the data and it involved 190 respondents on the survey. The result showed that the 10 hypotheses proposed, there is 5 hypotheses declared significant or accepted and others declared not significant or rejected. © 2022 Little Lion Scientific.